





Questions & Answers
Ask Your Question
Mesa Steam Showers & Whirlpool FAQ
Installation & Setup Questions
Do I need a contractor for installation?
Yes, we recommend hiring a certified plumber, electrician, and general contractor for safe and proper installation. Most setups take about half a day per professional. Units arrive crated and designed to fit through standard-sized doorways. Learn more about installation requirements.
Can the shower be installed anywhere indoors?
Yes, as long as you have access to proper electrical and water connections. Our freestanding units do not require wall mounting. Check site preparation guidelines for your space.
Can I use existing 110V wiring?
Some models allow use of 110V wiring, but a dedicated 30A single-pole breaker is needed. For optimal efficiency, we recommend 220V with a dual-pole 20A breaker. See electrical requirements.
Steam & Whirlpool Features
Can I use the steam function without the shower?
Yes, Mesa steam showers operate as steam-only, shower-only, or combined units. The pre-mounted steam generator remains included. More details in our steam features guide.
What temperature does the steam reach?
Steam temperatures reach approximately 115°F-120°F within 10-15 minutes. Learn about safe steam usage.
Can I add aromatherapy oils?
Yes, select models include a dedicated aromatherapy dispenser. Alternatively, oils or beads can be placed under the seat. See aromatherapy guide.
Doors & Glass Panels
Are the doors reversible?
Most doors are pre-drilled and sliding. Configuration is left or right depending on plumbing and electrical placement. See door options.
Are the panels made of real glass?
Yes, tempered safety glass is used. Minor support areas may use mixed materials. View glass specifications.
Water Connections & Drainage
What are the water connection requirements?
All units require ½" male hot/cold connections. Flexible hoses are included for simple installation. Visit plumbing guide.
Do the units include a drain hose?
Yes, a flexible drain hose is included. Additional sealing with silicone is recommended. See drainage tips.
Electrical Requirements
What are the electrical requirements?
Standard setup requires a 220V 20A dual-pole breaker for both the steam shower and heat pump. Recommended wire size is 12/2. Units run on 2 wires with no neutral. Full details in electrical guide.
Can I relocate the electrical panel inside the unit?
No, panels are fixed. Relocation may void warranty. Refer to warranty information.
Usage & Maintenance
What is the weight capacity for seats?
Seats are rated up to 250 lbs. Whirlpool units vary by model. See weight limits.
Can I use Epsom salts in the tubs?
Yes, but flush and clean the unit regularly. Follow Epsom salt usage instructions. More at maintenance guide.
Do the units include an ozone sterilization system?
Yes, the ozone system automatically runs for approximately 15 minutes after each session. See hygiene tips.